Small and mid-size businesses are short-staffed and often over-burdened, which diverts their focus from business growth opportunities. We understand your function-wise specific needs and offer a diverse portfolio of reliable business support services so you can enjoy the thrill of finding solutions for your customers and maximize opportunities for your growth.
Every business has its unique challenge, and we are here to make it easier for you. Whether you need support for a small one-time project or a dedicated support assistant for the longer term; whether you need support in your time zone or want help over the weekend for an urgent project; we are flexible to accommodate your individual needs.
If you are not sure which engagement model to choose, we will jointly decide what’s right for you.
Choose this engagement model for one-time projects that have a well-defined scope, start and end dates and clearly articulated outcomes.
Choose this engagement model if you need a dedicated business support assistant for a certain number of hours per month, to work with you regularly and provide support... for all your recurring tasks or anything else that you wish to delegate. Based on your business need, you can select as little as 10 hours per month or engage a full time assistant. Billing is done on a monthly basis for the hours you select.
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Add your Wishlist of services in the shopping cart and submit the website form.
We contact you within 4 hours to understand your requirement better.
We analyse and finalise the scope of work, deliverables, engagement model & performance indicators.
We present our proposal. Post approval sign Workorder, NDAs, SLAs as needed.
You make the payment.
We introduce the project team and they send you regular updates on your project status.
We assign an Account Manager to ensure your engagement is on track.
Post project completion, we will close the project and send you a feedback survey.
At Brickwork, data security is an ongoing practice and security practices are imbibed in our culture. We have implemented stringent data security measures to protect and secure the network, data and resources while delivering high-quality services to our customers.
We treat "Customer data" with utmost care, keeping in mind the privacy, security, and confidentiality concerns. Below are privacy, security and confidentiality measures employed at Brickwork to safeguard your data.
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Certifications
Physical Security Controls
IT Security Controls
Access Controls
Data Security Awareness
Business Continuity Plan
People Compliance
Incident Monitoring CapabilitiesOur customers includes large enterprises, mid-sized & small businesses, professionals and non-profit organizations.
We believe in taking ownership for your project and make sure the VA you hire is trained and tracked for quality to give you value for your money. All our VA’s are employees of the organization and undergo regular competency development trainings.
Brickwork pioneered the concept of Remote Executive Assistance in 2005 and has a team of around 350+ employees working out of our headquarters in Bangalore, India. We are India’s largest and first ISO 27001:2013 certified virtual assistance company. We have 18 years of core competence and experience in supporting businesses across 179 countries. Our customers range from Fortune 500 companies, SME's and start-ups to innovative entrepreneurs and busy CXOs across 60 industries.
